Bull City Towing & Services LLC
Bull City Towing
Blog/How It Works
How It Works5 min readMarch 10, 2025

Flatbed vs. Regular Towing: Which Tow Truck Do You Need in Durham?

When you call for towing in Durham, NC, you might be asked what type of vehicle you have — or the dispatcher might ask whether you need a flatbed. If you've never had your car towed, this can feel confusing. Here's a plain-English breakdown of the two most common types of tow trucks and when each one is the right call.

What Is a Flatbed Tow Truck?

A flatbed tow truck has a long, flat platform that tilts and slides back to ground level, allowing your vehicle to be driven or winched onto it. Once loaded, all four wheels are off the ground and secured to the bed. Your vehicle is transported with zero road contact — the safest method for most vehicles.

What Is a Wheel-Lift (Regular) Tow Truck?

A wheel-lift tow truck uses a metal yoke that slips under either the front or rear wheels of your vehicle. The tow truck lifts one end off the ground while the other two wheels roll along the road. It's faster to hook up and works fine for most standard towing situations in Durham.

When You Need a Flatbed

  • All-wheel drive (AWD) or four-wheel drive (4WD) vehicles — rolling AWD/4WD systems on two wheels can damage the drivetrain
  • Luxury or exotic vehicles — flatbeds prevent scratches to lowered body kits and protect delicate undercarriage components
  • Classic or collector cars — the extra care of a flatbed is worth it for irreplaceable vehicles
  • Vehicles with significant undercarriage damage — accident-damaged cars often can't be safely wheel-lifted
  • Motorcycles — flatbeds are the safest way to transport two-wheelers
  • Vehicles with inoperable wheels or locked brakes — if wheels won't roll, flatbed is your only option

When a Regular Tow Works Fine

  • Standard rear-wheel drive (RWD) or front-wheel drive (FWD) vehicles that have a simple mechanical breakdown
  • Battery failure, fuel issues, or minor engine problems where the vehicle is otherwise structurally intact
  • Short-distance towing to a nearby shop in Durham
  • Situations where the flatbed isn't accessible — tight parking garages, narrow streets

When in doubt, always ask for a flatbed. The cost difference is minimal, and the protection it provides your vehicle is significant — especially for newer cars.

What Bull City Towing Uses

Bull City Towing operates flatbed tow trucks as our primary service vehicle. When you call us for towing in Durham, NC, tell us your vehicle type and we'll make sure we send the right truck. We never use wheel-lift equipment on vehicles where flatbed is the safer choice.

Not sure which you need? Just describe your vehicle and situation when you call — we'll figure it out for you.

Bull City Towing — Durham's flatbed towing specialists. Call (919) 381-2850 any time.

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