Bull City Towing & Services LLC
Bull City Towing
Blog/Tips & Safety
Tips & Safety5 min readJuly 13, 2026

Locked Your Keys in the Car? What To Do (and What Not To Do)

It happens to everyone eventually: the door clicks shut and you see your keys sitting on the seat. Maybe the engine is running. Maybe your phone is in there too. Getting locked out is frustrating, but it's one of the fastest problems to solve if you handle it right, and one of the most expensive if you handle it wrong.

First: Check the Easy Outs

  • Try every door and the trunk or liftgate. Many cars unlock the trunk separately, and some let you fold the rear seats down from inside the trunk
  • Check your phone: most 2015-and-newer cars have an app (myChevrolet, FordPass, Toyota App, Tesla, and others) that can unlock the doors remotely
  • Call anyone who has a spare key, a household member or roommate might be a 15-minute favor away
  • If it's a rental, call the rental company: many can unlock remotely or bring a spare

What Not to Do

The improvised methods you've seen in movies cause real damage on modern cars. A wire hanger or slim jim slid down the window channel can snag airbag wiring, cut the weather seal, and scratch the glass and paint. Wedging the door open with anything rigid can bend the door frame, and a bent frame means wind noise and water leaks forever after. The repair bill for a DIY entry attempt routinely exceeds the cost of ten professional lockouts.

Never break a window unless there is a child or pet inside and help is too far away. If a child or pet is locked in a hot car, call 911 first, then act. Cars heat to dangerous temperatures in minutes in Durham summers.

How Professional Lockout Service Works

A lockout technician uses an inflatable wedge to create a small, controlled gap at the top of the door, then a long-reach tool to press the unlock button or pull the handle from inside. The wedge spreads pressure evenly so nothing bends, and the whole job usually takes under ten minutes. No damage, no drama, and it works on nearly every make and model.

What About Keys Locked in the Trunk?

Trunks are harder because most use a separate latch that tools can't reach. The usual solution is unlocking the cabin first, then using the interior trunk release. On cars where the trunk is fully isolated, a locksmith may need to cut or program a key. When you call, tell the dispatcher exactly where the keys are so the right equipment comes out the first time.

Locked Out in Durham? Here's the Fast Path

Bull City Towing runs lockout calls across Durham, Chapel Hill, RTP, and the surrounding Triangle around the clock. It's one of our fastest services: we're often on-site within 20 to 30 minutes, and most vehicles are open within minutes of arrival. We quote the price on the phone before we dispatch.

Locked out right now? Call (919) 381-2850. We answer 24/7 and get you back in your car without damage.

Need a tow truck in Durham?

We answer 24/7. No voicemail, no waiting.

(919) 381-2850